Maintenance Reporting and Billing Questions
A few quick references regarding emergencies, HOA work order reporting, and billing questions:
We are here to be of service to you. If you have a service call regarding maintenance of your common area, please call our office between the hours of 7:00 a.m. and 7:00 p.m., Monday through Friday and ask for our Customer Care Center at 1-800-400-2284. Action has a great voice mail system, which enables you to leave a message 24 hours a day, 7 days a week. All calls are returned promptly, so we hope you’ll use this additional communication tool.
Anytime you are aware of an emergency at your community, other than a life threatening one, at which point you should call 911, you may contact Action Property Management 24 hours a day 7 days a week at (800) 400-2284. Our emergency after hours response team is ready to take your call and will contact one of our professional after hours on call Managers to respond to your emergency immediately.
Should you have a billing question, please contact Action Property Management’s Accounting department at (800) 400-2284. You may also reference your account information by going to www.actionlife.com and clicking on the “My Account” tab on the Chaumiere’s home page. Please be sure to reference your account number user name or Association property address.
Thank you for being a part of Chaumiere’s community and we look forward to getting to know you!